The theme focused on the balance between the company's large geographic operating area and the localized service it provides. The editorial section of the report reinforced the cover message with six, dramatic, location photographs that represent areas of water use— residential, office, fire-fighting, medical, etc. Die-cut windows within each photo open to reveal copy and an employee portrait. Each editorial page was French folded with printing on both sides. 38 pages, 7 1/2 x 10, 8-colors, perfect-bound, die-cut, hinge-scored windows on French fold pages.